Last updated
28 March 2026
Avino Group respects your privacy and is committed to handling personal information responsibly, lawfully, and transparently.
Who we are
The responsible party
Avino Group is the responsible party for the personal information collected through this website.
Email: hello@avinogroup.co.za
Phone: 062 555 4609
Information we collect
Personal information you give us
- Name and surname
- Company name
- Email address
- Phone number
- Department or service enquiry details
- Any additional information you choose to submit in the contact form
Why we collect it
Purpose of processing
- To respond to enquiries and provide requested services
- To prepare quotes, consultations, or follow-up communication
- To manage client relationships and service delivery
- To keep internal records of enquiries submitted through the site
- To meet legal, compliance, and security obligations where applicable
Cookies
How cookies are used
This website uses essential cookies to remember your cookie preferences and support core website functions.
Optional cookies are not currently used for analytics or advertising unless you are given a choice and choose to allow them in future.
Direct marketing
Marketing communication and consent
Avino Group will only use your personal information for direct marketing by electronic communication where this is permitted by POPIA and where consent or another lawful basis applies.
You may object to direct marketing or unsubscribe from marketing communication at any time by contacting us.
Sharing information
When we may disclose information
We do not sell personal information. We may share information with trusted service providers or operators who help us run our website, manage enquiries, hosting, email delivery, or business systems, but only where this is necessary and appropriate safeguards are in place.
Your rights
Rights under POPIA
- Request access to personal information we hold about you
- Ask us to correct, update, or delete your information where appropriate
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator
Security
How we protect information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Complaints
How to contact the regulator
If you believe your personal information has been processed unlawfully, you may contact us first so we can try to resolve the issue. You may also lodge a complaint with the Information Regulator (South Africa).
Website: inforegulator.org.za